Today’s vehicles require more than a quick fix. Our step-by-step process follows proper repair procedures and careful checks, so your vehicle is restored safely and performs the way it should.
Schedule an estimate with Fox Auto Services and we’ll take the time to inspect both visible and hidden damage. We’ll answer your questions in plain language, explain what we’re seeing, and outline the repair plan before anything moves forward.
You’ll receive a clear, written estimate so you know what to expect, along with a realistic timeline and the next steps to get your vehicle back on the road.
Bring your vehicle in on your scheduled drop off date so we can start the repair process without delays. We’ll confirm parts availability, timing, and any special notes related to your repair or claim.
From there, we keep the workflow moving and keep you informed, so you’re never left wondering what’s happening or what comes next.
Safety is the most important part of any repair, so we include a thorough 40-point inspection while your vehicle is with us. We’re looking for items that affect how your car drives, stops, and handles, not just how it looks.
After the inspection, we categorize what we find into three simple groups: what’s good, what may need attention in less than 6 months, and what should be addressed now (under 3 months). That way you leave with a real understanding of your vehicle’s condition, not guesses.
Every vehicle comes with a manufacturer-recommended maintenance schedule based on mileage, but real-world use changes what your vehicle actually needs over time. Using your inspection results and OEM guidance, we build a scheduled maintenance plan that fits your car and your driving habits.
The goal is simple: keep your vehicle running safely and reliably the way the manufacturer intended, and help you stay ahead of problems before they turn into bigger repairs.
Once you approve the plan, we begin the repair work and follow proper procedures from start to finish. We handle the steps needed to restore the vehicle safely, including structural and cosmetic repair where required.
If we find additional damage or something that affects the scope of work, we’ll communicate it right away and coordinate approvals before moving forward. No surprises, just clear updates and steady progress.
After repairs are complete, we move into refinishing so your vehicle looks right and the finish matches properly. We use professional color matching and correct paint procedures to achieve a clean, consistent result across panels. Once cured, we polish and refine the surface to remove imperfections and bring the finish together, so your vehicle looks sharp and professionally restored.
With the finish complete, we reassemble the vehicle using the correct parts and proper fitment checks. This step is about more than putting things back together, it’s making sure everything aligns, functions, and feels right.
We confirm that components are installed correctly, gaps and panel fit are consistent, and any repaired areas are properly secured before we move on to final checks.
Before delivery, we clean and detail your vehicle so it’s returned in great condition. This is also a final “fresh eyes” step for our team, since a clean vehicle makes it easier to double check the details. It’s the last stage before final verification and road testing, and it helps ensure the vehicle is truly ready for pickup.
Before your vehicle leaves, we complete a 5-mile road test to verify it drives the way it should after the work is done. This test drive must be approved by the owner once mechanical items are cleared, because we take the safety side seriously.
After the road test, we run a final OBD scan to check for pending codes and confirm there aren’t hidden issues that could surprise you later. If anything shows up that needs attention outside of this repair, we’ll explain it clearly and help you plan it for a future visit.
We perform a final quality inspection to confirm the repair meets our standards and your vehicle is ready to return to the road. This includes verifying workmanship, checking key repair points, and ensuring everything is complete before handoff. It’s our last checkpoint to make sure the repair is done the right way, with no loose ends and no rushed finish.
When your vehicle is ready, we’ll contact you to schedule pickup and walk you through the completed work. We’ll answer questions, review any relevant notes, and make sure you feel confident before you leave. If the inspection uncovered maintenance items that should be handled soon, we can also help you schedule them so you’re not left trying to remember what’s due and when.
Have questions about the process or what comes next? Stop by our Glen Burnie location and talk with a team that’ll walk you through it in plain language.
We’ll confirm the details, keep you updated, and make sure you feel confident from drop-off to pickup.
